Is there a minimum purchase?

In our online store you can buy in bulk from 100g, in our physical stores there is no minimum purchase.

What are your payment methods?

Credit/debit card, PayPal or cash payment in oxxo stores.

Do you have shipments throughout the Republic?

Yes, we ship to the entire Mexican Republic.

In how much time will my request be delivered?

Once the package leaves our shipping center you will receive an email with the tracking number.

Generally delivery times are:

Chihuahua Chih 1 to 2 business days

Interior of the Republic from 2 to 5 business days

International shipping approximately 1 week.

How can I track my order?

In the email you receive with the shipping notification you can find the tracking number for subsequent tracking directly on the package page.

Can I add or change my order?

Once your order is placed, it is not possible to make changes. If you want to add more products, you must make a new purchase from scratch on our portal.

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Do you have physical stores?

Yes, we are located in the city of Chihuahua Chih. at the following addresses:

Headquarters: Av. Pascual Orozco #912-5 Col San Felipe CP.31203 Chihuahua Chih.

Mountain ranges: Av. Cordillera negra #9908-2 Frac. Cordilleras CP 31124 Chihuahua Chih.

What are your store hours?

We are open Monday to Friday from 9:30 am to 7:30 pm, Saturdays from 10:00 am to 2:00 pm.

We will wait for you!

How can I sell my products in El Granelero?

If your product is suitable to be sold in bulk, write to us at contacto@elgranelero.com , our purchasing staff will assist you.

Are all your products local brands?

The vast majority of our products are 100% Mexican.

Are there returns?

We invite you to consult our return policy.